Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Preziox OÜ (“we,” “our,” “us”) collects, uses, stores, and protects your personal information when you visit our website or use our services.

We are committed to processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Estonian Personal Data Protection Act. By using our website, you agree to the terms of this Privacy Policy.

2. Who We Are

Preziox OÜ is the data controller responsible for determining how and why your personal data is processed.

3. Data We Collect

We collect personal data only when necessary for providing our services or improving user experience. Depending on your interaction with our website, we may collect:

a) Information You Provide Directly

• Name, email address, phone number, and company name.
• Messages or inquiries sent through contact forms.
• Billing and payment information (for clients).

b) Information Collected Automatically

• IP address, browser type, device information.
• Website usage data such as pages visited, time spent, and interactions.
• Cookies and similar tracking technologies (see our Cookie Policy).

c) Information from Third Parties

We may receive limited information from service providers, analytics platforms, or CRM integrations (e.g., Zoho, Google Analytics) to analyze performance or manage leads.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To provide and improve our services.
• To respond to inquiries and communication requests.
• To manage customer relationships and contracts.
• To process invoices and payments.
• To send updates, offers, or newsletters (with your consent).
• To ensure security, prevent fraud, and comply with legal obligations.

We do not use your data for automated decision-making or profiling without your consent.

5. Legal Basis for Processing

Preziox OÜ processes personal data based on one or more of the following legal grounds:

• Consent: When you voluntarily provide data or agree to receive communications.
• Contractual necessity: To perform our obligations under a contract or pre-contract.
• Legal obligation: To comply with accounting, taxation, or regulatory requirements.
• Legitimate interest: To operate, improve, and secure our website and services.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.

Retention examples:

• Contact inquiries: up to 12 months.
• Client data: retained as long as the business relationship exists, plus the legally required period (usually 7 years for accounting).

7. Data Sharing and Transfers

We do not sell, rent, or trade personal data to third parties. However, we may share your data with trusted partners who help us operate our business, including:

• Web hosting and email service providers.
• CRM or analytics tools (e.g., Zoho, Google Analytics).
• Professional advisors (legal, financial, IT support).

All partners are bound by confidentiality and data processing agreements to ensure GDPR compliance. If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

8. Data Security

We take data protection seriously and implement appropriate technical and organizational measures, including secure data storage and transmission (encryption, SSL), access controls and authentication mechanisms, regular software and security audits, and employee awareness and confidentiality policies. Despite our best efforts, no online transmission or storage is completely secure; however, we continuously monitor and improve our systems to minimize risks.

9. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of your data.
• Right to rectification: Correct inaccurate or incomplete data.
• Right to erasure: Request deletion of your data (“right to be forgotten”).
• Right to restriction: Limit how we use your data.
• Right to data portability: Receive your data in a structured format.
• Right to object: Object to certain processing activities.
• Right to withdraw consent: Withdraw consent at any time for future processing.

To exercise any of these rights, contact us at [Insert contact email]. We will respond within 30 days as required by law.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic, improve performance, and enhance your experience. For more details, please see our Cookie Policy. You can control or disable cookies through your browser settings at any time.

11. Children’s Privacy

Our website and services are not directed to children under 16 years of age, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us immediately, and we will delete such data promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. Any updates will be published on this page with an updated “Last Updated” date. We encourage you to review this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

If you believe we have not handled your data properly, you have the right to file a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at https://www.aki.ee/en.